On September 7, 2017 Equifax Inc. announced a cybersecurity incident potentially impacting over 143 million U.S. consumers. Criminals exploited an Equifax website vulnerability to gain access to confidential files. Based on the company’s investigation, the unauthorized access occurred from mid-May through July 2017. Information stolen included full name, address, social security number, and date of birth.


How do I know if I was impacted?

Equifax has set up a website www.equifaxsecurity2017.com, where concerned parties can visit to see if their information may have been compromised.

The public is directed to click on the Potential Impact link and enter their last name plus the last six digits of their SSN to see if they were potentially impacted.

You can also call Equifax at 866-447-7559.

How Can I Protect Myself?

Equifax is offering free identity theft protection and credit file monitoring to all US Consumers, even those not impacted by this incident, for one year.

Visit www.equifaxsecurity2017.com and select the Enroll link to learn more.

Federal Trade Commission Recommendations:

Check your credit reports from Equifax, Experian, and TransUnion –for free – by visiting annualcreditreport.com. Accounts or activity that you don’t recognize could indicate identity theft. Visit IdentityTheft.gov to find out what to do.

Consider placing a credit freeze on your file. A credit freeze makes it harder for someone to open a new account in your name. Keep in mind that a credit freeze won’t prevent a thief from making charges to your existing accounts.

Monitor your existing credit card and bank accounts closely for charges you don’t recognize.

If you decide against a credit freeze, consider placing a fraud alert on your file. A fraud alert warns creditors that you may be an identity theft victim and that they should verify that anyone seeking credit in your name really is you.

File your taxes early – as soon as you have the tax information you need, before a scammer can. Tax identity theft happens when someone uses your Social Security number to get a tax refund or a job. Respond right away to letters from the IRS.

Ways to Protect Your Accounts:

Closely monitor your account activity by reviewing your statements, using online banking or the mobile app and immediately report any fraudulent/ unauthorized transactions.

Update user names and passwords often and use a combination of letters, numbers and special characters.

Set credit and debit card usage notifications.

Download the CardNav app on your mobile device. This app allows you to see debit card transactions and shut the card off at the first sign of unauthorized transactions.

Mobile Apps

Check out our suite of mobile apps that are geared to make your life easier. From a full mobile banking app where you can check balances, complete transfers and pay bills to an app that allows you to take control of your debit card security and many more.  Click here to see all of our apps

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Don't Get Burned

Know the security features on US money before you accept it. For more information on how to detect counterfeit money: www.uscurrency.gov

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