If you receive any emails that claim to be from the Jemez Valley Credit Union (or any other financial institution) that warn of "suspicious account activity" and ask you to click on a link, do not click the link. Those are probably attempts to get your account login info or install malware on your computer. The Credit Union does not send out such notices to its members. If you receive any notices and are not sure if it is legitimate please give us a call at 575-829-3366 before you click the link or open any file attachments. We're here to help with any questions or concerns.
On September 7, 2017 Equifax Inc. announced a cybersecurity incident potentially impacting over 143 million U.S. consumers. Criminals exploited an Equifax website vulnerability to gain access to confidential files. Based on the company’s investigation, the unauthorized access occurred from mid-May through July 2017. Information stolen included full name, address, social security number, and date of birth.
Protect Yourself From Debit Card Fraud
- Guard your card and PIN
- Never give card and PIN to anyone
- Download the Card Nav App on your mobile device for early detection
- Sign up for online banking to monitor your account
- Review account statements regularly
- Report lost or stolen card immediately by calling (575) 829-3366